Bsuc three good services
Let bsuc take root in consumers' hearts
As a well-known brand in the learning table industry, bsuc has always attached equal importance to service quality, design quality and manufacturing brand, and has built the brand value of "bsuc" as a whole, making it firmly rooted in the hearts of consumers. High quality service has become an indispensable brand added value for bsuc, and has also created a good market reputation for agents, providing an absolute advantage in winning the market.
"Five star" service
[worry free] free product distribution and sales design, with full logistics tracking by specially assigned personnel
[rest assured] excellent brand guarantee, partners sell at ease
[satisfactory] sufficient price policy space, giving dealers greater profit space
[Shuxin] sincere and enthusiastic service hotline, ready to answer any questions you have
[happy] the whole process nanny sales coaching will make your business happy
"Five star" commitment
1. Avoid users calling twice for a problem
2. Ensure that there is no fleeing in the sales process
3. Solve the customer's problems if there is no leakage, and track and deal with the problems if there is no leakage
4. Proactive, responsive and considerate service
5. Customer satisfaction is the only standard to measure the effectiveness of our work
Name: Yuan Chong
Position: After Sales Supervisor
The warranty stipulates that if the following serious quality problems occur within one month after the product is sold, the customer can choose to return, replace or repair. Refund according to the purchase price when returning goods, and exchange products of the same specification, model and style for users free of charge when replacing; Within six months after the product is sold, the following serious quality problems can be replaced or repaired.
1. One year warranty for appearance problems such as interface cracking, edge banding cracking, serious deformation of components, cracking and falling off of paint film;
2. If quality problems occur in cabinet accessories such as handles, rails, door hinges, etc. within one year, the company will repair and replace accessories free of charge;
3. In case of one of the following circumstances, it is not within the scope of warranty, and can be repaired according to the charge of Dongguan bsuc Intelligent Furniture Technology Co., Ltd., and the user can solve the transportation problem by himself.
>Products beyond the warranty period;
>Products damaged due to improper use, storage and transportation of users;
>Products removed by users themselves;
>There is no sales certificate, and it cannot prove that the purchased product is within the validity period of three guarantees;
>The warranty period of the product is calculated by the voucher issued by the sales unit when the product is sold;
>Repair, replacement and return of small products. Users bring their products to the company's after-sales service center for handling;
>The after-sales service center of the company will solve the transportation problems of large products within the warranty period.
Installation instructions for children's learning table:
1. Before installation, clean the ground to ensure that there are no sundries on the ground;
2. After unpacking, lay the pearl cotton on the ground to prevent scratching the parts or bottom plate;
3. All parts must be completely installed in place, and the screws must be tightened;
4. Lift the product to the corresponding position after installation, and do not drag it.
Basic maintenance and precautions of learning table
1. Wooden parts shall be wiped with wet cloth, and then wiped with dry cloth; Remove stains with toothpaste or eraser or directly wash with water;
2. Avoid long-term sunlight exposure and high-energy lamp exposure;
3. No heavy objects shall be placed on the non bearing parts of the learning table;
4. When moving the learning table, it must be lifted or disassembled for movement. Do not push it forcefully on the ground;
5. The learning table shall be at least 50 cm away from the heat source (such as heating, heating stove, etc.);
6. The study desk should not be used in a damp environment;
7. When installing, "attention! Only adults are allowed to install, and children are not allowed to get close"
8. During the use of the product, "danger! Do not lift and play frequently"